GET Retail

Customer service offers and innovation

GET Retail began in 1987 in an establishment located at Juan Fuster Zaragoza nº1 in Benidorm, our flagship Eurotabaco. Nowadays, the company has several shops located in the main tourist destinations of Spain: Javea, El Albir, Benidorm, El Campello, Torrevieja, La Zenia, Los Alcazares, Mazarron and Mojacar, under the brands Eurotabaco, Eurochange.

Check the locations here

Customer service quality

Get Retail- the best client's service.  GET & Happy Retail

Get Retail bases its management policies on leading principles which drastically differentiate us from our competitors:

  • Searching for excellence in all our activities.
  • Continuous improvement of the quality of  our customer service.
  • Increasing the loyalty of our customers.
  • Attracting new customers.
  • Improving the image of our points of sale.
  • Professionalising the management of every point of sale.
  • Differing from other competitors in terms of quality and competitiveness.

All of this is to satisfy our customer requirements and interest  and to continuously improve the efficiency and the organisation of our management system.

Happy Retail

What does Happy Retail mean for us?An experience for the client. We dedicate ourselves not only to merchandise our products but also to search for the means to make our customers feel at home, trust us and above all enjoy shopping. By gaining this, we have been able to count on our customers to return to our shops year after year.

 Diego and Gloria responsible for the shop  Happy Retail

Find out more about Eurochange experience on our website: http://www.eurochange.es/

Quality certificates

The customer is in GET an important part of its settlement. For that, we consider that one of the best ways to satisfy their necessities and requirements is offering them the maximum guarantee in the products and services they receive. One of the best ways to ensure customers reach our guarantee is through quality certificates. For this reason we make an effort  for being worthy of:

  • Certification of every point of sale in UNE 175001, by SGS IBERICA.
  • Certification of recognition Comercios Excelentes de la Comunidad Valenciana (Excellent Commerces in Valencian Community) given by FQV.
  • Recognition of Comercio de Calidad (Quality Commerce), quality mark given by AICO. 

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